Thursday, January 11, 2018

Courier, Delivery Company Used the DeliveryMark Proof-Of-Delivery Document to Get Paid

Here's an email we received from a happy DeliveryMark Delivery App client.  He had to present the Proof-Of-Delivery Document to Get Paid.

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Hi Davey -

I’d just like to share a recent experience we had -

We recently made a delivery for one of our newer clients.  We noticed a few of the boxes were dented when we picked them up so we took photos at both the origin and destination, using the app.

The delivery took place on schedule. Nothing unusual.   Everything seemed OK.

Fast forward a few weeks. The client was overdue with the payment so I called him to  see if there was an oversight with our payment.

He claimed our delivery person dented the boxes. He requested we discount the cost of the delivery.  I politely said No and hung up the phone. I then forwarded a copy of his proof-of-delivery document, containing the photos, to him.  I called him back and he agreed to pay the entire amount.

Thank you DeliveryMark!  Keep up the good work!

Sincerely,

Name-Withheld

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Visit DeliveryMark.com today.



2 comments:

  1. We had a similar experience in which the proof of delivery really helped us out - a.c.e. transport

    ReplyDelete