A happy DeliveryMark Delivery App client sent us this email. He quickly resolved an issue by presenting the Proof-Of-Delivery Document to the client, to prove his driver did not damage the delivery.
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Dave -
I saw the email you posted from the company that used your proof of delivery to help them get paid.
We had a similar but different situation with a client. We picked up some boxes for a delivery and one of them was damaged. At pickup, our driver took a photo of it and made a comment using the app.
The manager at the destination called and questioned us about that one particular box. We sent him a copy of the epod and he immediately dropped the matter.
I wish we had started using it sooner because we’ve had other similar instances of customers questioning damages on our deliveries.
I thought you’d like to hear some good news!
Thanks!
[ Name withheld ]
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Note: The previous post he is referencing can be found at https://truckerscouriersandmakingdeliveries.blogspot.com/2018/01/courier-delivery-company-used.html
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